Terms & Conditions

Effective Date: 09/02/2025

Welcome to shopsolis.com.au (the "Site"). By accessing and using this Site, you agree to the following Terms & Conditions. Please read them carefully. If you do not agree with any part of these terms, you may not use our services or make purchases from the Site.

1. General Information

  • These Terms & Conditions govern your use of the Site and any purchase you make through it.
  • The Site is owned and operated by Solis ("we," "our," "us").
  • We reserve the right to update or modify these terms at any time without prior notice.

2. Eligibility

To use our Site and make purchases, you must:

  • Provide accurate and up-to-date personal information.
  • Agree to comply with all applicable laws and regulations.

3. Pricing & Payment

  • All prices are listed in Australian Dollars (AUD) and include GST where applicable.
  • Prices are subject to change without notice. We strive to ensure accuracy but reserve the right to correct errors.
  • Accepted payment methods include credit/debit cards (processed via secure third-party payment providers), PayPal, and other supported options.

4. Product Information & Availability

  • We make every effort to accurately display product descriptions, images, and availability. However, slight variations may occur.
  • Product availability is subject to change without notice. We reserve the right to limit quantities or discontinue products at any time.

5. Orders & Cancellations

  • Once an order is placed, you will receive a confirmation email.
  • We reserve the right to cancel or refuse any order due to errors, fraudulent activity, or other legitimate reasons.
  • If your order is canceled, we will notify you and provide a full refund.
  • You may cancel your order before it is dispatched by contacting business@shopsolis.com.au.

6. Shipping & Delivery

  • Shipping times and costs are outlined on our Shipping & Delivery page.
  • We are not responsible for delays caused by courier services, natural events, or other factors outside our control.
  • Risk of loss or damage passes to the customer once the order is delivered.

7. Returns & Exchanges

8. Intellectual Property

  • All content on the Site, including text, images, logos, and product descriptions, is the property of Solis and is protected by copyright and trademark laws.
  • You may not reproduce, distribute, or use our content for any commercial purposes without our written permission.

9. Limitation of Liability

  • To the fullest extent permitted by law, Solis is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased.
  • Our liability is limited to the amount you paid for the product or service in question.

10. Warranties & Disclaimers

  • We provide our products and services "as is" and make no warranties regarding their suitability for your specific needs, except as required by law.
  • We do not guarantee that the Site will be error-free, secure, or continuously available.

11. Privacy Policy

We are committed to protecting your privacy. Please refer to our Privacy Policy page for details on how we collect, use, and safeguard your personal information.

12. Force Majeure

We are not responsible for delays or failures in performance caused by events beyond our control, including but not limited to natural disasters, strikes, or interruptions in supply chains.

13. Governing Law

These Terms & Conditions are governed by the laws of New South Wales, Australia, without regard to conflict of law principles. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of New South Wales.

14. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page, and your continued use of the Site after changes are posted constitutes acceptance of the updated terms.

15. Contact Information

For questions or concerns regarding these Terms & Conditions, please contact us at:

Email: business@shopsolis.com.au
Address: Sydney, Australia
Response Time: We aim to respond within 1–2 business days.